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Community Clinical Support Worker - Hospital Home Care

NHS AfC: Band 3

Main area
NHS AfC: Band 3
Permanent: Relevant Mileage will be paid for this role
Part time - 24 hours per week (Potential for various contracts available including 36 hrs / 30 hrs or 24 hrs per week)
Job ref
331-X3450621-Bank - D
Across Bay
Cross bay including FGH / RLI and South Lakes area
£20,330 - £21,777 £18,813 to £20,795 per annum/pro rata
Salary period
08/12/2021 23:59

''A great place to be cared for; a great place to work''

University Hospitals of Morecambe Bay has been nationally recognised as the UK’s most inclusive NHS organisation. As such we have a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

Clinical Support Workers – Hospital Home Care Team

Do you want to work for a Trust which

* values inclusivity?

* invests in you with ongoing in-service training, development and supervision from expertly trained clinical specialists?

* is on a transformational journey where collaboration between sector partners is core business?

*values and invests in YOU?

If this sounds like you why not come and see what University Hospitals of Morecambe Bay has to offer.

UHMB are looking for Community Clinical Therapy Support staff to assist patients to return home using the Trust’s Supported Discharge model and continue the patient’s rehabilitation pathway in the community. You will be integral in supporting patients to reach their goals as they return home from their stay in hospital.

Our service also provides high quality outreach care at home for our patients whilst they are awaiting a permanent care provider to begin.

We are a multi-disciplinary team who would welcome you to join us. As well as being the country’s most inclusive employer, work life balance is made easier with our location; right next door to the beautiful Lake District, where you can enjoy outdoor recreational activities, as well as being close to the bustling city of Manchester.


Main duties of the job

We are absolutely committed to making the Trust ‘a great place to be cared for; a great place to work’ through the delivery of the highest possible standards of compassionate care, to provide the very best patient and staff experience. Our key values are compassion, dignity, respect and working in partnership with our staff, volunteers and partner organisations.

We are working hard to enhance the health and wellbeing of our workforce, improving the quality of their working life and valuing their contribution to high quality patient care. Our Flourish at Work is a big part of that.

As you will be required to travel to patient’s homes within rural locations your own transport or the ability to travel is an essential requirement to this role and you will require ‘business’ on your vehicle insurance. Any travel you do in the course of this role will be reimbursed to you.

What will we offer you?

- A supportive team environment which values the input of the team

- A structured two-way appraisal process to support your ongoing development

- A focus on employee involvement where your contribution is valued

- Encouragement for your professional development

- A relocation package for prospective applicants living more than 60 miles away

- Opportunity to be part of our transformational programme of combining acute and community services

- Excellent location of our sites near the Lake District to support a healthy worklife balance


Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and qualifications

Essential criteria
  • NVQ Level 3 - in therapy or health and social care related subject and/or adequate exercise
Desirable criteria
  • Food Hygiene Certificate


Essential criteria
  • Experience in a care setting
Desirable criteria
  • Experience working within a community setting
  • Previous experience as a Technical Instructor

Skills, ability and knowledge

Essential criteria
  • Ability to work under pressure
  • Ability to work unsupervised
  • Effective communication skills
  • Ability to communicate effectively, using a variety of methods including written and verbal communication
  • Reliable and honest, with a respect for privacy and confidentiality
  • Genuine empathy and understanding of others
  • Using a caring approach to working with others
  • To use a person centred approach at all times
  • Ability to follow instructions
  • Ability to work autonomously and as part of a team
  • Excellent time-keeping skills
  • Understand the need for confidentiality
  • Knowledge of moving & handling
Desirable criteria
  • Ability to contribute ideas and following through when appropriate
  • Good understanding of Client group
  • Understanding of CQC requirements

Physical attributes

Essential criteria
  • Ability to perform moderate to intense physical effort for short periods throughout the working day


Essential criteria
  • Ability to comply with the Trust's policies
  • Ability to travel as required
  • Must be willing to work night duties as required
  • Ability to be flexible to accommodate the needs of the service
  • Ability to maintain patient confidentiality
Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident employerInclusive Top 50 LogoArmed Forces Covenant (Silver Award)Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Morecambe Bay - Inclusive EmployerStep into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Debra Green
Job title
Hospital Home Care Manager
Email address
Telephone number
Additional information

Debra Green
Hospital Home Care Manager
Mobile: 07968623220


Catherine Woods 
Hospital Home Care Clinical Lead
Tel: 07971066555