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Discharge Co-ordinator AMU - Internal Only

NHS AfC: Band 4

Main area
Admin and clerical
NHS AfC: Band 4
4 months (secondment)
Full time - 37.5 hours per week (37.5 hours per week)
Job ref
Royal Lancaster Infirmary
£22,549 - £24,882 per annum pro rata
Salary period
05/12/2021 23:59

''A great place to be cared for; a great place to work''

University Hospitals of Morecambe Bay has been nationally recognised as the UK’s most inclusive NHS organisation. As such we have a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

Do you want to join a hardworking team dedicated to providing exceptional  care  to our  patients helping to facilitate safe and timely discharges?

Can you deliver results within set timescales?
Do you possess a working knowledge of patient discharge?
Can you communicate well with multidisciplinary staff?

An exciting opportunity has arisen to appoint an enthusiastic and highly motivated discharge coordinator. This role will require someone who is committed to team working and who is able to think creatively and holistically with patients and their families to support their out of hospital journey in a timely fashion. You should be able to form trusting professional relationships in a relatively short period of time and be confident in liaising with many different agencies to ensure clear care pathways for discharge are managed from admission.

Main duties of the job

You should be confident with computers specifically Lorenzo, Microsoft Word and Excel. Excellent communication and organisation skills are essential as you will need to communicate compassionately with families, patients, nursing staff,  community services to facilitate patient discharge from hospital.

The Discharge Coordinator will be ward based coordinating 
discharges to enable a reduction in length of stay, reduction in readmission and increase the quality of discharge planning whilst 
supporting members of the MDT team.

The role will provide ward support to facilitate discharge planning 
from a patients admission to hospital.

The discharge coordinator will track the progress of patients 
through their hospital journey.

A key part of the role will be liaising with with departments/services 
internally, and across the health economy, who are involved in 
providing care to patients whilst in hospital and beyond discharge 
into the community.

Working for our organisation

We operate from three main hospital s-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.


Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education & Qualifications

Essential criteria
  • NVQ level 2 in Health and Social Care or relevant
Desirable criteria
  • ANP course


Essential criteria
  • Relevant experience working within a clinical / social care setting
  • Knowledge and use of medical terminology
  • Experience of working in more than one clinical speciality across health and/or social care
Desirable criteria
  • Experience of using strata computer system
  • Experience in the Continuing Health Process

Skills & Knowledge

Essential criteria
  • Understanding of hospital discharge processes
  • Understanding of the trusts stargeic objectives
  • IT skills – use of email, word Processing, scanning, (new word) internet searching
  • Experience of supporting others to learn
Desirable criteria
  • Understanding of the function of Clinical Comissioning groups
Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident employerInclusive Top 50 LogoArmed Forces Covenant (Silver Award)Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Morecambe Bay - Inclusive EmployerStep into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Michelle Oliver
Job title
Ward Manager
Email address
Telephone number
01524 516246
Additional information

Michelle Oliver

Please call or email for an informal chat regarding any aspects  about the role.

Ward Manager 01524 516246