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Cancer Patient Navigator

NHS AfC: Band 4

Main area
Head and Neck - Surgery and Critical Care
NHS AfC: Band 4
12 months (fixed term (or secondment opportunity))
Part time - 22.5 hours per week
Job ref
Royal Lancaster Infirmary
£22,549 - £24,882 per annum pro rata
Salary period
30/06/2022 23:59

''A great place to be cared for; a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

An exciting opportunity has arisen for a dynamic, organised and motivated person to join the Head & Neck Cancer team. This a new post within the team, the successful applicant will assist the clinical team in proactively managing the rapid diagnostic service providing holistic care to patients referred with a suspicion of or diagnosed with cancer.

Effective communication skills are essential, in conjunction with clinical colleagues, you will help patients and their families navigate the complex health care system. Experience in health or social care would be advantageous, with evidence of being a team player whilst having the ability to work on your own within the boundaries of the job description.

Main duties of the job

  • Tracking the progress of cancer patients through their pathway of care including through the diagnostic phase, pursuing results and ensuring that all results are managed appropriately to avoid potential delay. Patients may present through various routes and recording and tracking must be in accordance with National Cancer Waiting Times standards;
  • Ensuring all patients receive appointments and next steps in their pathway in a timely fashion whilst overseeing any other aspect of managing the patient pathway;
  • Maintain and update relevant databases as required.
  • To support patients and their carers re-access specialist services without delay should they need to do so

The post holder will work with the Head & Neck Cancer team, specifically providing support to the Clinical Nurse Specialists, MDT Coordinators and Cancer Trackers to ensure timely care for all patients in relevant specialities.

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification


Essential criteria
  • NVQ / EDCL
Desirable criteria
  • Shorthand


Essential criteria
  • Significant secretarial experience
  • Experience of overseeing a small team
  • Experience of using MS Office Systems
  • Experience of work processing and associated packages
  • Knowledge and use of medical terminology
  • Word processing and audio typing skills
Desirable criteria
  • Previous medical secretary experience
  • Experience of data bases and spreadsheets
  • Digital dictation experience
  • Experience with Access plans/waiting lists


Essential criteria
  • Knowledge of data protection and confidentiality
  • Excellent communication skills and use of language
  • Currently Managing and creating access plans
Desirable criteria
  • Awareness of quality systems and Health and Safety standards
  • Knowledge of performance targets, choose and book etc


Essential criteria
  • Team player

Employer certification / accreditation badges

Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident employerArmed Forces Covenant (Silver Award)Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Morecambe Bay - Inclusive EmployerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Alice Brewer
Job title
Cancer Nurse Specialist
Email address
Telephone number
Additional information

We would encourage interested applicants to make contact.

Please make contact via email in the first instance.